FAQs Page

Here you can find quick answers to our most frequently asked questions.  If you still can't find what you are looking for then please feel free to get in touch at support@breech-tool.com


l did not recieve a confirmation email about my order other than from Paypal... :s

-  Our systems are directly linked to PayPal, so as soon as your order is recieved it is sent of the next possible day by 2nd class post. (e.g. order on Saturday after 10:00, it will be shipped on Monday) If there are any circumstances that have delayed your process (e.g. PayPal Echeque, or Staff Training day) we will inform you ASAP. Please do get in touch if you wish to find out anything about your order or delivery date.


Could The Breechtool damage my weapon system?

-  The Breechtool is entirely made from high quality 304 Stainless steel (SS) for many reasons to list. We have had some potential customers understanably under the impression that The Breechtool could damage their weapon system and that brass or mild steel is a better option for the main tool.

- Without going into too much detail 340 SS was chosen because: Although brass is softer than 304 it is also heavier and more expensive. Mild steel has greater malleability and proneness to rust, even when coated in black oxide.

- Rest Assured 304 SS is also half the Vickers hardness of the material used for the barrel and barrel extension of the majority of weapon systems. This means that the Breechtool will not and has never damaged a weapon system since conception in 2009. A technical report and critical justification backed by the University of Northumbria's School of Computing Engineering and Information Sciences and over four years of R&D with the Soldiers, Armourers and the SASC of the British Army has proved that no stone has been unturned in the Breechtool's development and NHMD Ltd's commitment to supply its customers only the best products. 


Why is the Breechtool not tactical black?

-  The Breechtool has not been coated with black oxide due to a many number of reasons, primarily because: 

   1) If you dropped your black oxide coated Breechtool in the dark there is a greater chance you would loose it

   2) 9/10 you would not be in a fully tactical situation performing a weapon clean

- If you desperatley want a Breechtool in tactical black please get in touch, we can produce one however it will take time and cost more than our standard tool. Because we do appreciate - Allyness saves lives. 


My brush heads keep getting clogged up

-  The brush heads are designed to catch maximum dirt and debris but occasionally they will become fully saturated.  To de-clog the bristles DO NOT clean them with organic solvents (petrol etc).  Instead rinse them in warm water with a mild detergent before wiping them clean with a cloth.

- 9/10 this restores them to first use! 


My brush heads loose their rigidity after a while

-  The brush heads will wear out eventually.  Whilst each brush head is designed to last at least a week of intensive use, to prolong their lifespan and increase their rigidity simply trim the length of the bristles by a mm.


My tool has become loose

-  Although this is rare, it can happen.  Should this be the case, please contact us at NHMD Ltd and we will endeavour to repair or replace your tool as soon as possible under our warranty

 


My brush head does not fit the brush tool properly

-  Please check you are putting the head on the correct tool part. Some users have forced the head on to the main tool which affects the fit and decreases the life of the head. 

-  If the head is used on the correct part of the tool and still does not fit properly this is a sign the head needs replacing.  If you feel there is plenty of life still left in the brush head please feel free to contact NHMD Ltd and we will endeavour to fix the issue for you.


I have an issue with my tool and I am not sure if it is covered under the now Lifetime warranty

-  Please check out our warranty page and if you still aren't sure please contact us 


How do I enter my BFPO or APO address into the Paypal Delivery field?

-  Please refer to our shipping and payment guide 


Do I have to become a Paypal member to pay for my Breechtool™?

-  The checkout allows you to choose your preferred payment method; Paypal or a secure checkout for non Paypal members.  For more information please refer to our shipping and payment guide 


Where can I get replacement brush heads for my Breechtool™? Posted by Eric Campbell on 

-  You can order replacement brush heafds from the website on the Order page here.


Can I buy the Breechtool™ else where? 

-  Yes you can we have great distiubutors working with us: 

Recruit packs www.recruitpacks.com

Odin tactical www.odintactical.co.uk

AW Tactical awtactical.co.uk

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The Breechtool is a product of NHMD Ltd, International Patent Application No. PCT/GB2013/052452, Registered company #8165609, 3 Arden House, Deepdale Business park, Bakewell, DE45 1GT, All rights reserved. PLease note that although The Breechtool has been developed directly with Soldiers, Armourers and the SASC of the British Army in conjunction with the University of Northumbria's School of Computing Engineering and Information Sciences since 2009 is still awaiting official approval from the MOD.